Privacy Notice
Last Updated: August 8, 2023.
LiveCallz LLC, Inc. owns and operates each website that displays this Privacy Notice (each, a “Site”). LiveCallz LLC is a private company (that operates in a variety of industry categories.)
Your privacy is important to us. We created this Privacy Notice to explain how we collect, use, and share the information that we collect from and about you.
This Privacy Policy is designed to inform you about how we collect, use, and protect the personal information you provide to us in compliance with the Telephone Consumer Protection Act (TCPA) and other relevant regulations. By using our services, you agree to the terms outlined in this policy.
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Information We Collect |
We collect the following types of information, including but not limited to: Contact Information: This may include your name, email address, phone number, and postal address. Demographic Information: This may include age, gender, and location. Communication Preferences: Your preferences for receiving communications from us, including marketing messages. |
How We Collect Information |
We collect information through various methods, including: Directly from You: When you provide information to us through our website, forms, or communications. Automatically: Through the use of cookies and similar technologies when you interact with our website. |
What are the purposes for which we collect and use your personal information? |
We use the information collected for the following purposes: To provide you with our marketing services and information about our products. To communicate with you, including sending promotional offers and updates. To comply with legal and regulatory requirements, including TCPA obligations. To improve our services, website, and customer experience. |
Consent and Communication
By providing your contact information, you consent to receiving marketing communications from LiveCallz. You can manage your communication preferences by opting out of direct correspondence or emailing us at legal@livecallz.com.
Data You Provide: We collect additional data if you choose to engage with the Site or certain sites owned by our Media Partners. We refer to the information you choose to provide as “Provided Attributes.” This includes contact information that you choose to provide to us or our Media Partners (e.g., name, address, email address, telephone number) about yourself or others. For example, if you click on our advertisement located on a Media Partner’s site, that Media Partner may pass your contact information to us. Or, if you inquire about insurance opportunities, products and services, the Provided Attributes you may choose to disclose may also include age, gender, number of vehicles owned and homeowner status.
Third Party Data: In some cases, we may combine Technical Data and any Provided Attributes with Third Party Data. “Third Party Data” includes information that we receive from third parties such as credit reporting agencies and Partners (defined below). Third Party Data may also include information we use to confirm or supplement validate the data you provide (e.g., phone number, Vehicle Identification Number, outstanding loan amount). Finally, our Advertising Partners may also provide us with information about your interaction with their advertised products and services (e.g., whether you purchase their products or services). We may combine Technical Data, Provided Attributes and Third Party Data. Please note, we will only obtain credit reporting information with your consent.
Cookie and Similar Data: When you use this Site, we may use a “cookie” or other tracking technology to recognize you or your device. These technologies act as unique identifiers and allow us to tailor this Site to your specified interests and track your activity on this Site and across devices that you use. We may use this information to deliver offers and advertisements that we believe are relevant to your interests.
We have contractual relationships with advertisers, advertising agencies and other intermediaries that have advertisers as clients (collectively, “Advertising Partners”). For example, our lending partner clients are Advertising Partners. Our Media Partners and Advertising Partners (collectively, “Partners”) may also utilize third-party cookies and other tracking technologies like clear pixel GIFs (i.e., web beacons) to identify you. We and our Partners may use these technologies to measure responses to emails, interactions with advertisements, page views on this Site and our Partners’ websites and other similar metrics. Among other things, we use these technologies to enhance this Site, to make this Site more relevant to you, and to measure the effectiveness of our email and other advertising campaigns and those of our Partners.
Certain Sites require cookies to function efficiently. We may use cookies to deliver advertising we believe is relevant to you and to link data collected across other devices you use.
Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may engage third-party service providers to assist with our operations and services.
- Legal Compliance: We may disclose information if required by law or in response to legal requests.
- Partners within our networks.
Third-Party Websites
This Site may contain links to websites that we do not own or operate. We are not responsible for the content or practices of such websites, including their practices with respect to your data. We have no responsibility or liability for such practices, and the website owner’s privacy policy governs your use of those websites. If this Site includes any mapping features, those mapping features are powered by Google, Inc. and governed by Google’s privacy policy, as amended from time to time.
Social Media Websites
If you engage in any interaction with LiveCallz LLC or any third party on any social media pages, you should be aware that: (a) the personal information that you submit by and through such social media pages can be read, collected and/or used by other users of these websites/services (depending on your privacy settings associated with your accounts with the applicable social media websites), and could be used to send you unsolicited messages or otherwise to contact you without your consent or desire; and (b) where LiveCallz LLC responds to any interaction on such social media pages, your account name/handle may be viewable by any and all members of LiveCallz LLC’s social media presence.
We are not responsible for the personal information that you choose to submit on any social media websites. The social media websites operate independently from LiveCallz LLC, and we are not responsible for such social media websites’ interfaces or privacy or security practices. We encourage you to review the privacy policies and settings of the social media websites with which you interact to help you understand those social media websites’ privacy practices. If you have questions about the security and privacy settings of any social media websites that you use, please refer to their applicable privacy notices or policies.
Security
We have taken certain physical, technical, and administrative steps to protect the data we collect from and about Site users. We use certain reasonable security measures to help protect your personal information from accidental loss, unauthorized use, alteration, or disclosure. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us. We are not responsible if you circumvent any privacy settings or security measures on our Websites. You use the Site and provide us with your data at your own risk. If we share data as detailed in this Privacy Notice with a third party we will use all reasonable efforts to ensure that they keep the information secure and that they only use the information consistent with the terms of this Privacy Notice.
Children
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Sources of Data LiveCallz LLC Collects.
LiveCallz LLC: LiveCallz LLC collects Technical Data and Provided Attributes from consumers who visit or engage with our Sites, or other LiveCallz LLC owned-properties (e.g., in response to emails from or on behalf of LiveCallz LLC).
Partners and Third Parties: Consumers who visit websites our Media Partners own may be redirected to our Sites. In some cases, we may gather data directly from Media Partner websites, or Media Partners or other third parties may post data to our Sites or otherwise transfer data to us. This may occur via display ads, click listings, inquiry forms or telephonic transfers from Media Partner call centers. Our Advertising Partners may also provide us with data.
Service Providers: LiveCallz LLC engages service providers to perform a variety of functions (e.g., verifying consumer consent, validating email addresses or phone numbers).
Authorization: We require all parties from whom we receive personal information, whether they are Partners, service providers or other third parties, to represent and warrant to us that they have appropriately obtained the personal information provided to us and have the authority to share the personal information with us.
Your Privacy Rights.
Depending on your U.S. state or residence, under applicable law, you may have certain rights in relation to your personal information, including:
- Right to Know: You may have the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you. You may have the right to access your personal information in a portable format.
- Right to Delete: You may have the right to delete personal information that we have collected from you, subject to certain exceptions. Note that there are some reasons we will not be able to fully address your request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, for our internal purposes, or to comply with a legal obligation.
- Right to Correct: You may have the right to correct inaccurate personal information that we may maintain about you, subject to appropriate verification.
- Right to Opt-Out of the Sale or Sharing of Personal Information: You may have the right to opt-out of the “sale” or “sharing” of your personal information, as such terms are defined in applicable California privacy law, to third parties and to affiliated companies that do not share the same brand name. This means that, if you opt out, going forward, we will not sell or share your personal information with such third parties to use for their purposes, including cross-context behavioral advertising, unless you later direct us to do so.
- Right to Opt-Out of Targeted Advertising: You may have the right to opt-out of “targeted” advertising, as such term is defined in applicable privacy law. Opting out does not mean that you will stop receiving ads, it just means that those ads will not be targeted based on your personal information.
- Right to Appeal: You may have the right to appeal a decision we have made in connection with your privacy rights request.
Use and Disclosure of Sensitive Personal Information. To the extent that we use or disclose “sensitive personal information” or “sensitive data” as those terms are defined in applicable privacy laws, we limit our use or disclosure of the sensitive personal information for permitted business purposes.
How to Submit a Request.
To take advantage of the privacy rights available to you based on your state of residence, please contact us by email: unsubscribe@livecallz.com
LiveCallz LLC will confirm receipt of your request within 10 business days and respond within 45 calendar days of your submission (or such additional time as the law allows). Because of the nature of our Sites, LiveCallz LLC may not be able to verify your identity prior to responding to your Request to Know, Correct, or Delete. Consumers who interact with our Sites are not required to set up an account, to register, or to validate their personal information and LiveCallz LLC does not maintain an ongoing relationship with consumers who provide their personal information. Because of these factors, LiveCallz LLC is not able to reasonably verify the identity of any consumer based on the information provided through our Sites and through a submitted request. Therefore, it may be difficult for LiveCallz LLC to honor Requests to Know. Instead, LiveCallz LLC may provide in response to such requests a description of LiveCallz LLC’s business practices regarding its handling of personal information, including a description of the categories of personal information collected, maintained, sold, and shared.
To take advantage of your right to opt out of the sale or sharing of personal information or to opt out of targeted advertising, please call us at 866-575-9874
Submitting an opt-out request does not require you to create an account with us.
To appeal LiveCallz LLC’s decision regarding a request related to these rights, you may email LiveCallz LLC at legal@livecallz.com
Nevada residents may use the email address above to submit a verified request to direct us to stop the sale of your covered information.
We will not discriminate against you because you exercised your rights under this section of the Privacy Notice.
Agent Requests.
Only you, or someone legally authorized to act on your behalf, may submit a request related to your personal Information. You may also submit a request on behalf of your minor child.
Depending on your U.S. state of residence, you may authorize someone to make a privacy rights request on your behalf (an authorized agent). Authorized agents will need to demonstrate that you’ve authorized them to act on your behalf. LiveCallz LLC retains the right to request confirmation directly from you confirming that the agent is authorized to make such a request, or to request additional information to confirm the agent’s identity.
Changes to this Privacy Notice
We may amend this Privacy Notice from time to time. When we do, we will post an updated version of the Privacy Notice and revise the “LAST UPDATED” date at the top. We will provide appropriate notice to you if we change the Privacy Notice in any material way. Using this Site after we make any changes means you accept those changes and the revised Privacy Notice.
LiveCallz LLC Businesses
For purposes of this Privacy Notice, “you” or “your” means the person(s) using this Site or the products or services offered through this Site. “LiveCallz LLC,” “us,” or “we” includes (but is not limited to) LiveCallz LLC, Inc. is the party responsible for this Privacy Notice and compliance with it.
Dispute Resolution
You have the right to submit feedback about this Privacy Notice, or the practices described in it, to the applicable supervisory authority in your jurisdiction of residence.
Contact Us
If you have any questions about this Privacy Notice you may: (1) submit an inquiry at the Contact Us page or (2) email at legal@livecallz.com or (3) mail at:
Privacy Notice Questions
c/o LiveCallz LLC, Inc. [Legal Department]
8 The Green Suite A
Dover, DE 19901